Thursday 17 January 2013

Why projects fail despite best intentions


Designing, developing, implementing and evaluating curriculum is a time consuming, necessary process for all schools. At small schools, not part of large districts, the burden falls firmly on the laps of teachers already busily addressing teaching and learning in their classrooms. Still, the job must be done.  A few years ago I lead a Language Arts curriculum review committee during its design stage.

This was the first time I lead a curriculum design team but had participated in various teams before.  None of these had been completely successful and I was determined to make this project different.  I quickly held a meeting with the teachers and administration to discuss the rationale for the project.  I explained the curriculum development cycle, the need for the process and the goals of the current committee.  I asked for teachers from all grade levels to join the team at that time and filled the committee with interested teachers who would be directly affected by the project’s outcomes.  The following week we held our first meeting where I shared our objectives and agenda items for the remainder of the year.  The only constraint I shared at that time was that of time.  We needed to have the document completed by the end of the school year.

We began our work enthusiastically but it wasn’t long before we realized that this would not be an easy project.  In the end, we completed the Language Arts curriculum including grade level benchmarks, program philosophy, essential questions and enduring understandings and summative assessments.  However, we were not entirely proud of our results.  What could we have done differently?  We followed the plan.  Everyone was on board.  We had the support of the administration.

We did not understand the constraints of the project and how they would negatively impact the outcomes. The project plan I developed was not feasible and it took me too long to make the required changes.  I find some comfort in the knowledge that this is described as a common mistake.  “Even when project managers do their best to assess feasibility and develop detailed plans, many find out that they cant achieve what they thought could be done” (Portny, Mantel, Meredith, Shafer, Sutton, Kramer, 2008, p. 106).  Specifically, the job of unpacking the standards is extremely time consuming but an essential step in the early stages.  This took 3 times as long as I had initially planned and the job was rushed which affected the quality of the work.  I tried to adjust the schedule to fix the problem, but here emerged a problem I had not counted on (naïve, I know), the constraint of budget.  Although I enjoyed the support of the administration, fixing the schedule would entail coverage for teachers that was not a part of the budget.   

The project was completed, but it was rushed and over budget.  The assessments were weak and had to be revamped the following year. Although the process was a great learning experience for all, not just in the area of project management, but also in improving teaching and learning Language Arts at our school, the deliverables were weak.  This is so primarily because I as the project manager did not “[anticipate] and [plan] for risks and uncertainties” (p. 107).

Lessons learned:

1.     Do not skimp on the planning stage
2.     Ensure that your feasibility study is complete and accurate
3.     Include all team members in the development of schedules and responsibilities
4.     Hold everyone accountable for their performance, including yourself.
5.     Use ‘intelligent flexibility’ keeping to your outcome goals, but remaining flexible with the process.
** Communicate, communicate, communicate!

References:

Greer, M. (2010). The project management minimalist: Just enough PM to rock your projects! (Laureate custom ed.). Baltimore: Laureate Education, Inc.

Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.



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